It depends on the model.
IN-STOCK MODELS:
→ Phantom (standard configurations)
→ Rogue (standard configurations)
→ Delivery: 1-2 weeks
MADE-TO-ORDER MODELS:
→ Custom configurations
→ Titan, Enduro
→ Delivery: 4-8 weeks
PROCESS:
1. Reservation
→ Immediate confirmation
2. Confirmation (1-2 weeks)
→ We verify specs
→ Last possible changes
3. Production or shipping
→ Stock: preparation and shipping
→ Custom: complete production
4. Delivery
→ Valencia: Zenit Drop (in-person pickup)
→ Rest of Spain: coordinated shipping
We keep you informed every step of the way.
In Valencia and surrounding areas (10km):
Personal delivery included.
HOW IT WORKS:
→ We agree on a day/time
→ We arrive at your location
→ We deliver the bike to you
→ You leave with your Zenit
WHY THIS WAY:
→ You verify everything before accepting it
→ Personalized adjustments (seat, handlebars, etc.)
→ You learn how to use it correctly
→ You resolve doubts in person
250W BIKES (Phantom, Rogue)
Already EPAC approved.
Legal from day 1.
No additional paperwork.
High-power motorcycles:
Two legal options.
OPTION 1: PRIVATE USE
→ No paperwork
→ Private property only
→ Ready to use
OPTION 2: REGISTER FOR PUBLIC ROADS
→ Approval required
→ Traffic registration
→ Mandatory insurance
→ License according to power (A1/A2/A)
NEED HELP?
We can:
→ Provide contact for a specialized agency
→ Explain the process
→ Provide technical documentation
→ Advise on requirements
We cannot:
× Do it for you
× Guarantee ITV approval
× Expedite administrative times
ESTIMATED COST:
Agency: €200-400
ITV + procedures: €80-130
Insurance: €150-300/year
License (if you don't have one): €400-800
1 YEAR main components:
→ Motor
→ Battery (80% minimum capacity)
→ Controller
→ Frame
1 week wear and tear components:
(in case of defect at time of delivery)
→ Brakes
→ Tires
→ Chain
→ Suspension
DOES NOT COVER:
× Falls/accidents
× Improper use
× Unauthorized modifications
× Cosmetic wear and tear
× Deliberate water damage
PROCESS:
1. You send photos/video of the problem
2. Diagnosis (24-48h)
3. If under warranty: free repair
4. If not: quote provided
REPAIRS:
Valencia: 3-7 days
Outside Valencia: + shipping time
If something breaks, you tell us.
We provide a solution.
BEFORE PRODUCTION
(first 2 weeks):
→ Cancellation: 100% refund - €50 admin fee
→ Model change: No cost
→ Specs change: No cost
DURING PRODUCTION:
→ Cancellation: 50% refund
→ Changes: Depends on stage
AFTER DELIVERY (14 days):
→ Return if:
× Serious manufacturing defect
× Does not match specs
→ 100% refund
AFTER 14 DAYS:
→ No returns (except under warranty)
→ We'll help you resell if you wish
There's always a solution.
Talk to us.
WEEKLY (1 min):
→ Tire pressure
→ Functional brakes
→ Lights OK
MONTHLY (15 min):
→ Chain: clean + lubricate
→ Battery: full charge
EVERY 3-6 MONTHS (30 min):
→ Brake pads
→ Electrical connections
→ General check
WON'T TURN ON:
→ Battery charged and connected correctly?
→ Cables properly connected?
→ If it persists: contact us
SHORTER RANGE:
→ Normal usage mode?
→ Correct tire pressure?
→ Extreme cold? (reduces 20-30%)
→ Battery with +500 cycles? (normal)
BRAKES SQUEAL:
→ New or wet pads need breaking in
→ Clean discs with alcohol
→ If it persists: change pads
ENGINE NOISE:
→ Record video
→ Send it to us
→ We'll tell you what it is
LIGHTS FAIL:
→ Check connections
→ Lights fuse OK?
→ If they keep failing: contact us
IF YOU HAVE ANY DOUBT:
Don't guess.
Ask us.
We prefer 100 questions over 1 broken bike.
URGENT (bike not working):
Phone: +34 649 426 960
Always available.
GENERAL INQUIRIES:
Email: zenitmotorbikes@gmail.com
Response <24h
ORDER TRACKING:
WhatsApp: +34 649 426 960
Regular updates.
SOCIAL MEDIA:
Instagram: @zenitmotorbikes
DMs open.
HOURS:
Mon-Fri: 9h-20h
Sat: 10h-18h
Sun: Emergencies
